Bloke on the phone very helpful, accommodating.
I was disappointed in the fact this shoulder rest was so high and uncomfortable for neck and there was no *** to adjust it down. I gave it to a friend who had a long neck.
This replaced a nearly identical shoulder rest that was wearing out (velvet covering showing wear). This one seems almost as good, though padding could use a little denser foam. Be aware this comes in three heights, we actually needed the low version. Ask the shop to measure the height before you order if you aren’t sure.
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