International orders are not eligible for free
shipping or our $5 flat rate charge.
Shipping within the USA
$20 are shipped for free within the contiguous United States!!
All orders under $20 have a flat rate shipping
and handling charge of $5. Generally
most orders go out the same business day if the order is placed before 1pm EST.
(Please keep in mind that some orders may be divided in seperate shipments and
they might not arrive at the same time)
* If we were
given an incorrect address and the package has already shipped, we'll do our
very best to retrieve and redirect it to you. Due to a mistake like this, we
reserve our right to not be responsible for any
extra shipping costs or fees *
If an item
arrives damaged, please take pictures of the damages and the box that it arrived
are imperative to prove to the shipping company that something has been damaged
the damages, one of these things may happen:
1. The item
goes back to us and we exchange it for you 2. You
receive an agreed upon credit for the damages
3. You get a
repair quote that we can agree on paying
International Customs Fees
Orders shipped outside of the United States may be subject to import taxes,
customs duties and fees charged by the destination country. The recipient of an
international shipment may be subject to such import taxes / customs duties and
fees, which are charged once a shipment reaches the recipient's country.
We are not responsible for these fees. Fiddlershop has no
control over these charges. Every country has their own rules.